T&C

ALLBALLZ LTD
Registered in England
Company number: 11150977
Registered Address:
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
Vat number: 286 5466 57


Our Products
We supply premium quality sports balls and we do our best to make things easy for you on our online store, if at any time you would like some help or have a question just email sales@allballz.com

 

Win a Ball

We gift a free ball to one lucky customer every month, just sign up to be in with a chance to win!

 

Please read our Terms and Conditions
By using our online store, you agree to be legally bound by our Terms and Conditions below.

 

Websites

The websites www.allballz.com and www.allballz.co.uk are owned and operated by ALLBALLZ and are referred to as ‘online store’ in these terms and conditions document. Our online store is aimed at people who are consumers. The information on this website is in English, unless translated. This website is designed to comply with English law. We cannot be held responsible for non-compliance with any local advertising or other laws in relation to this website or its contents.

 

Rights
ALLBALLZ is a Registered Trademark. Ownership rights, known as intellectual property rights, in our products including all designs, trademarks, brand names, images, and logos are and shall remain our property. At no time shall any rights, title or interest in the intellectual property rights pass over to you, the customer. 

 

Availability
All products listed in our online store are in stock for same day or next day dispatch anywhere in the UK mainland. Our balls are delivered worldwide but please be aware that delivery times vary between countries. More information can be found in the delivery section below.

 

Quality Assurance
We use premium quality materials in the entire production cycle of our sports balls. All our premium quality sports balls are manufactured to official size and weight. Quality assurance checks are performed prior to dispatching items from our UK distribution centre.

 

Service
All inflatable balls are sent correctly inflated and well-packaged inside a box to ensure quality assurance, and for your convenience.

Prices

Prices listed in our online store are in Great British Pounds, they include VAT at 20% and free delivery within mainland UK. You may translate the language and currency when using our online store. Please note; when using translation tools translation and currency may not be precisely accurate due to the complexity of language translation software and due to fluctuating exchange rates. We may change the price of a product at any time. The price that you pay will be the price displayed when you check-out.

Payment

We use PayPal to process payments for us. Your credit or debit card information is not held by us at any time.
ALLBALLZ reserve the right to cancel any order placed by you, if this happens we will refund you your payment in full or offer you an alternative. We offer corporate accounts to Schools in the United Kingdom, and in other countries. Please email sales@allballz.com to setup a credit account which offers 28-day invoicing.

 

Delivery
UK mainland delivery time is 2-3 days
UK mainland delivery cost: Free
International delivery times are:
USA 10-15 days, Europe 5-10 days, Asia 15-25 days, Australia 20-25 days
International delivery cost: £5

 

Cancellations
If you change your mind and wish to cancel your order please let us know as soon as possible. If your order has not been dispatched we will cancel the order and refund you in full. Where the item has already been dispatched you can return the item to us and have a full refund, excluding any delivery cost that you paid us.

 

Returns
If you wish to return a product, please contact us within 14 days of receiving your order and you will be assisted by one of our friendly team members.
Products must be returned in the same condition as they were delivered to you.
Please email returns@allballz.com with your order number to raise a refund request.

 

Refunds
No hassle refunds are provided. Refunds will be processed after items are received and have been inspected – It may take 3 working days from the time we receive the item until the time when your refund has completed and shows in your account.

 

Defective Items
A description and photographs will be requested for any items reported as defective. You will need to provide this information to us before we can issue you with a refund or with a replacement.
Our online store is available only to those that can form legally binding contracts under applicable law. You must be over 18 to purchase our products, using the payment methods displayed on our online store. If you do not qualify please refrain from using our website to purchase items. You must have permission from the bill payer for any form of payment used on our website.

 

Liability
ALLBALLZ owns the exclusive rights to sell the products listed on our online store and are only supply premium quality sports balls. If you have any concerns that we have not met our legal obligations please contact us via email at info@allballz.com
Information you provide to us
Please note that the following applies to any information you provide to us, during the registration or ordering process.
You authorise us to use, store or otherwise process any personal information which relates to and identifies you, to provide our products and service to you. If you wish to have your personal information removed from our systems please send an email to info@allballz.com

 

Data Protection
We comply with all Data Protection legislation in the United Kingdom. Please email us if you have a data protection query or would like us to remove your data from our records. We respect your privacy and we will never share your details with others

 

Security
It is your responsibility to keep your account password confidential and you must inform us immediately if you become aware of suspicious activity on your account. To help ensure that your shopping experience is safe, ALLBALLZ uses Extended Validation Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If EV SSL is enabled then the Address bar will be Green and you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the web address (URL) field at the top of your browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode. The Address bar will be Green. Please be assured that your personal information is kept private and confidential and at no point will we rent, share or sell this. Please note that ALLBALLZ may use your contact details to inform you about new arrivals, exclusive products and services via email. If you would prefer not to receive these updates, please unsubscribe from our newsletter service.